Privacy Policy

1. Introduction

Welcome to Gita Streak, a mobile application published by JeyStack LLC ("JeyStack," "we," "our," or "us"). Gita Streak helps users explore the wisdom of the Bhagavad Gita through bite-sized daily lessons, streak-based habit tracking, Karma Coins, and Gopi, your friendly in-app guide character.

This Privacy Policy describes what personal information we collect when you use the Gita Streak app and associated services (collectively, the "Service"), how we use that information, with whom we share it, and the rights and choices you have regarding your information. Please read this policy carefully. By using the Service, you acknowledge that you have read and understood these practices.

If you have any questions or concerns about this policy or our privacy practices, please contact us at support@jeystack.com.

2. Information We Collect

We collect the following categories of personal information in connection with your use of the Service:

(a) Account Data

When you create an account, we collect information necessary to establish and maintain your account, including your name, email address, and, where you choose to sign in using a third-party authentication provider, your Apple ID or Google account identifier. We do not receive your Apple or Google password; authentication is handled entirely by those platforms.

(b) Usage Data

As you interact with the Service, we collect information about your in-app activity, including lessons completed, your current and historical streak count, quiz scores, and your Karma Coins balance. This information is used to personalize your experience and power the core features of the app.

(c) Device and Technical Data

We automatically collect certain technical information from your device when you use the Service, including device model, operating system version, app version, crash logs and diagnostic data, and your push notification token (used solely to deliver streak reminders and other in-app notifications you have enabled). This data helps us maintain app stability and improve performance.

(d) Communications

If you contact us for support or send us an email, we collect the content of your communications and any contact information you provide (such as your name and email address). We use this information to respond to your inquiry and, where necessary, to resolve technical issues.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service. To operate, maintain, and deliver the features of Gita Streak, including account management, lesson delivery, streak tracking, and Karma Coins.
• Personalize your experience. To tailor lesson recommendations, Gopi interactions, and in-app content based on your progress and preferences.
• Send streak reminders and notifications. To send push notifications reminding you to complete your daily lesson and maintain your streak, where you have granted notification permissions.
• Respond to support requests. To respond to your inquiries, troubleshoot issues, and provide customer support.
• Improve the app. To analyze usage patterns, diagnose technical problems, and develop new features and improvements to the Service.
• Comply with legal obligations. To comply with applicable laws, regulations, court orders, and lawful requests from public authorities.
• Protect our rights and users. To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, and to protect the safety of our users and the integrity of the Service.

4. How We Share Your Information

We do not share your personal information with third parties except in the limited circumstances described below.

• Service Providers. We engage trusted third-party vendors to assist us in operating the Service, including cloud hosting providers, analytics platforms, and crash-reporting services. These vendors process your information only on our behalf, under confidentiality obligations, and may not use it for their own purposes.
• Legal Requirements. We may disclose your information if required to do so by law or in response to a valid subpoena, court order, or government request, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a judicial proceeding.
• Business Transfers. If JeyStack LLC is involved in a merger, acquisition, asset sale, or similar corporate transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the app before your personal information is transferred and becomes subject to a different privacy policy.
• With Your Consent. We may share your information for any other purpose with your explicit prior consent.

We do not sell your personal information. We do not share your personal information with third parties for their own direct marketing purposes.

5. Data Retention

We retain your personal information for as long as your account remains active or as otherwise necessary to provide the Service. If you request deletion of your account, we will delete or anonymize your personal information within thirty (30) days of receiving and verifying your request, except where we are required or permitted by law to retain certain information for a longer period (for example, for tax, legal, or fraud-prevention purposes).

Aggregated or anonymized analytics data that cannot reasonably be used to identify you may be retained beyond this period to improve the Service and understand usage trends.

6. Your Privacy Rights

Depending on where you reside, you may have specific rights regarding your personal information. We honor these rights regardless of your state of residence and will not discriminate against you for exercising any of them.

(a) California Residents — CCPA / CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights with respect to your personal information:

• Right to Know. You have the right to know what categories of personal information we have collected about you, the purposes for which we collected it, the categories of sources from which we collected it, the categories of third parties with whom we have shared it, and the specific pieces of personal information we hold about you.
• Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (for example, where we are required to retain information to complete a transaction or comply with a legal obligation).
• Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing. You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell or share your personal information as those terms are defined under the CCPA/CPRA.
• Right to Limit Use of Sensitive Personal Information. To the extent we collect sensitive personal information as defined under the CPRA, you have the right to direct us to limit our use of such information to what is necessary to perform the Service.
• Right to Non-Discrimination. We will not deny you goods or services, charge you a different price, or provide a different level of quality because you exercised any of the rights described in this section.

To exercise any of these rights, please submit a verifiable consumer request to us at support@jeystack.com with the subject line "California Privacy Request." We will respond within 45 days of receiving your request. We may extend this period by an additional 45 days when reasonably necessary, with prior notice.

You may designate an authorized agent to submit a request on your behalf. We may require written proof of the agent's authorization and may verify your identity directly.

(b) Other U.S. State Residents

Residents of the following states have rights under their respective state privacy laws: Virginia (Consumer Data Protection Act), Colorado (Colorado Privacy Act), Connecticut (Connecticut Data Privacy Act), Utah (Utah Consumer Privacy Act), Texas (Texas Data Privacy and Security Act), Oregon (Oregon Consumer Privacy Act), Montana (Montana Consumer Data Privacy Act), Iowa (Iowa Consumer Data Protection Act), Indiana (Indiana Consumer Data Protection Act), and Tennessee (Tennessee Information Protection Act).

Under these laws, you may have some or all of the following rights, depending on your state of residence:

• Right of Access. The right to confirm whether we process your personal data and to access the personal data we have collected about you.
• Right to Delete. The right to request that we delete personal data you have provided to us or that we have collected about you.
• Right to Correct. The right to request that we correct inaccurate personal data we hold about you (available in select states).
• Right to Data Portability. The right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
• Right to Opt-Out of Targeted Advertising. The right to opt out of the processing of your personal data for the purposes of targeted advertising. We do not currently engage in targeted advertising using your personal data.

To exercise any of these rights, please contact us at support@jeystack.com with the subject line "State Privacy Request" and your state of residence. We will respond within 45 days of receiving your verified request. Where permitted by law, we may extend this response period by an additional 45 days with prior notice.

If we decline to take action on your request, we will inform you of our reasons and, where applicable, explain how you may appeal that decision. You also have the right to submit a complaint to your state's attorney general or relevant data protection authority.

We will not discriminate against you for exercising any privacy right afforded to you under applicable state law.

7. Children's Privacy

Gita Streak is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. Our Service is intended for users who are at least 13 years of age.

In compliance with the Children's Online Privacy Protection Act (COPPA), if we learn or have reason to believe that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will promptly delete that information from our records. If you are a parent or guardian and believe that your child under the age of 13 has provided personal information to us, please contact us immediately at support@jeystack.com so that we can take appropriate action.

8. Push Notifications

With your permission, Gita Streak may send push notifications to your device to remind you to complete your daily lesson and maintain your streak. These notifications are a core part of the habit-building experience the app is designed to provide.

You can disable push notifications at any time by going to your device's Settings app, selecting Gita Streak, and toggling off "Notifications." You may also manage notification preferences within the app's Settings screen. Disabling push notifications will not affect your ability to use the core features of the Service.

9. Email Communications

From time to time, we may send you transactional emails related to your account (such as a welcome email, account confirmation, password reset, or responses to your support inquiries). These communications are not promotional in nature and are necessary for the operation of the Service.

If we send you any promotional or marketing emails, we will comply with the requirements of the CAN-SPAM Act. Each such email will: (i) clearly identify JeyStack LLC as the sender; (ii) include our valid physical postal address; (iii) use a subject line that accurately reflects the content of the email; and (iv) include a clear and conspicuous mechanism for you to opt out of receiving future promotional emails from us. We will process opt-out requests promptly and within 10 business days, as required by law. Please note that even if you opt out of promotional emails, you may continue to receive transactional communications related to your account.

10. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services that are not operated or controlled by JeyStack LLC. This Privacy Policy does not apply to those third-party services, and we are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any third-party service you visit or interact with.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy and notify you through the app or by email to the address associated with your account. We encourage you to review this policy periodically.

Your continued use of the Service after any changes to this Privacy Policy become effective constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We are committed to working with you to resolve any concerns you have about our handling of your personal information.